Offshore Staffing & BPO — Vietnam
Build a dedicated offshore team in Hanoi and Ho Chi Minh City at a fraction of Australian rates — without compromising on quality, control or security. Techist recruits, employs and governs your Vietnam-based staff, so they work as a seamless extension of your business.
More than software — a complete offshore team
Techist's Vietnam operation is more than a software development centre. From our delivery hubs in Hanoi and Ho Chi Minh City, we provide offshore staff outsourcing and business process outsourcing (BPO) — dedicated, full-time professionals who work only for your business, across technical, finance, administrative and customer-facing roles.
The Australian talent market forces hard trade-offs: pay premium rates, compromise on skills, or wait months to fill a role. Offshore hiring removes those constraints — giving you access to skilled people at 40–60% less than local rates, with roles filled in weeks rather than months. And because Techist runs managed IT and security every day, your offshore team operates inside the same governance, identity and compliance controls as the rest of your environment.
Your team, your control
You interview, select and direct your staff. They work full-time for you — not shared, not a ticket queue.
Secure by default
Named accounts, least-privilege access, MFA and managed devices — the Techist standard, applied offshore.
Australian-led
Local account management and oversight, so nothing is lost in translation or time zones.
Stop choosing between quality, cost and speed
Offshore hiring done properly gives you all three. Here's what it changes for your business.
Budget relief
Free up 40–60% of your hiring budget without compromising on talent — and redirect it to growth.
Speed to capability
Move from "we need someone" to a productive team member in weeks, not the usual three to four months.
Quality assurance
Every candidate is pre-screened for technical ability, communication and cultural fit before you meet them.
Time-zone overlap
Vietnam business hours align closely with Australia, so your team is online when you are.
No recruitment headaches
We handle sourcing, vetting, employment, payroll, devices and HR in Vietnam — you just manage the work.
Scale on demand
Start with one hire to test the model, or build an entire department — the same framework scales linearly.
Which capability are you looking to add?
These are the roles Australian businesses most successfully place offshore. Don't see your requirement? We source across technical, professional and administrative functions.
IT & Service Delivery
- IT help-desk & support
- Software developers (web, mobile, API)
- QA & test engineers
- Business analysts & project coordinators
Finance & Accounting
- Bookkeepers & accountants
- Accounts payable & receivable
- Payroll specialists
- Financial & reporting analysts
Admin & Operations
- Executive & admin assistants
- Operations & admin managers
- Data entry & processing
- Back-office support
Customer Care
- Customer service representatives
- Customer support specialists
- Sales & customer coordinators
- Live chat & email support
Marketing & Digital
- Digital marketing coordinators
- SEO & PPC specialists
- Social media & content
- CRM & campaign support
Specialist & Other
- HR & recruitment support
- Procurement & supply coordination
- Document & compliance processing
- Whatever your repeatable role needs
Offshore hiring that actually works
Most offshore experiments fail because of poor vetting, weak infrastructure or no real support. Techist runs Vietnam delivery as a managed extension of an Australian IT and security business — so the things that usually go wrong are handled by design.
Vetted talent, not just resumes
Candidates pass technical, communication and background checks before you meet them — three to five qualified people per role, not thirty unfiltered CVs.
Governed access & security
Your systems are accessed under Techist's controls — named accounts, least-privilege, MFA and managed, monitored devices.
Complete control over the team
Interview and select individuals, set their schedule, integrate them into your tools and direct their daily work.
Compliance maintained
Data handling and access policies are designed to keep your Australian compliance obligations intact.
From requirement to first day
1. Define the role
We work with you to scope the role — skills, communication expectations, tools and how it fits your team.
2. Source & vet
We advertise and screen candidates from our Vietnam talent pool, presenting only a pre-vetted short list.
3. Interview & select
You meet the short list and choose the person who's right for your team. The decision is yours.
4. Onboard & secure
We handle employment, payroll and devices; access is provisioned under Techist's security controls before day one.
5. Integrate
Your new team member joins your systems and workflows, working full-time as part of your business.
6. Manage & support
You direct the day-to-day; Techist provides local HR, performance support and an Australian account manager.
7. Review
Regular check-ins keep things on track and surface any issues early, with clear reporting.
8. Scale
Add one person or build a department — the same framework grows with you, up or down.
Set up the way that suits you
Dedicated hire
A full-time team member who works only for you — you manage the work, we handle local employment, payroll and HR.
Managed service (BPO)
A whole function — service desk, back-office processing, finance support — run by Techist to an agreed standard and SLA.
Hybrid team
Blend Australian-led oversight with Vietnam delivery for software, support or operations that scale without losing control.
Looking specifically for development capacity? See Software Development & Techist Labs.
Offshore staffing questions
How is offshore staffing different from a freelancer or agency?
An offshore team member is a dedicated, full-time employee who works only for your business — you interview, select and direct them day to day. Techist handles recruitment, employment, payroll, devices and HR in Vietnam, so you get the control of an in-house hire without setting up your own overseas entity.
Where are Techist's offshore teams based?
Techist operates delivery centres in Hanoi and Ho Chi Minh City, Vietnam. Vietnam offers a large, well-educated technical and professional talent pool, strong English in business roles, and time-zone overlap with Australian business hours.
What roles can I fill offshore?
Common roles include IT help-desk and support, software developers and QA, finance and bookkeeping, accounts payable and receivable, executive and admin assistants, data entry, customer service, and digital marketing. If you have a repeatable, screen-based role, it can usually be supported from Vietnam.
How do you keep our data and systems secure?
Offshore team members work under Techist's security and governance controls — named accounts, least-privilege access, MFA, managed and monitored devices, and Australian oversight — the same standards Techist applies to its managed IT clients. Access policies are designed to keep your compliance obligations intact.
How long does it take to hire someone?
Typically a few weeks from defining the role to a candidate's first day, depending on seniority and how specialised the skills are. We present a short list of pre-vetted candidates so you spend time on two or three strong interviews, not dozens of unscreened resumes.
Can I start with one person and scale later?
Yes. Many clients start with a single hire to test the model, then build a team using the same recruitment, onboarding and management framework. You can scale up or down as your needs change.
Ready to solve your talent shortage?
Tell us the roles you're trying to fill and we'll talk through candidates, timelines, cost and whether offshore is the right move for you.