Who we help
Techist supports Australian organisations of every shape — but four groups make up the heart of our client base. Find yours below.
Your whole IT department, handled
Most small-to-medium businesses don't need an IT department — they need the outcomes of one. Techist delivers exactly that: helpdesk, security, cloud, backup and strategic advice under a single fixed-price agreement, run to standards most internal teams would envy.
- Fixed monthly pricing — budget IT like a utility
- Security hardening as standard, not an extra
- Fast, friendly support your staff will actually use
- vCIO-style advice for growth decisions
Switching providers, without the drama
Worried about the change? Our standardised onboarding makes it painless:
- We audit and document your environment first
- Transition is planned around your business hours
- A security baseline is applied from day one
High-uptime technology for venues that never stop
Gaming and venue technology is a genuine Techist differentiator. We understand gaming networks, VLAN segmentation, comms-room infrastructure, POS, CRT and kiosk systems — and the uncompromising uptime expectations of a busy club floor.
- Gaming network & VLAN support, core switch monitoring
- POS, CRT, kiosk and cashier technology
- Experience with modern platforms incl. NextNet / Next Gaming
- Standardised, repeatable multi-venue rollouts
What we watch on a venue floor
- Core switch health & gaming VLAN traffic
- Comms-room power, cooling & UPS state
- POS, CRT & kiosk availability
- Backup & replication for floor-critical servers
Secure, documented and procurement-ready
Government and not-for-profit organisations need providers who take governance seriously: documented environments, least-privilege access, named accounts and clear reporting. That's how Techist runs everything — and as a 100% Aboriginal-owned and controlled business, Techist offers a genuine Indigenous procurement pathway for Supply Nation and government panel purchasing.
- Security aligned to the ACSC Essential Eight framework
- Documented, auditable environments
- 100% Aboriginal-owned and controlled — Indigenous procurement pathway
- 100% Australian-owned and operated
Procurement at a glance
- 100% Aboriginal-owned and controlled
- 100% Australian-owned and operated
- Security aligned to the ACSC Essential Eight
- Ownership documentation available for procurement teams
Compliance-aware IT for firms that bill by the hour
Legal, accounting, finance and consulting firms live in Microsoft 365 and can't afford downtime or a data breach. Techist secures and manages the platforms professional firms depend on — with the documentation and controls client audits increasingly demand.
- Hardened Microsoft 365 with Conditional Access
- Document governance, version control and retention
- Tested backup for mail, files and matter data
- Responsive support that respects billable time
Compliance-aware by default
- MFA enforced on every account
- Named accounts with full audit trails
- Document governance & retention controls
- Tested, independently backed-up Microsoft 365
Don't see your industry?
We support organisations across many sectors. Tell us about yours and we'll talk specifics.