Privacy Policy
How Techist Pty Ltd collects, uses, stores and protects personal information.
Last updated: 12 June 2026. This policy is a working draft — have it reviewed by your legal adviser before publishing.
1. Who we are
Techist Pty Ltd ("Techist", "we", "us") is an Australian managed IT, cybersecurity, cloud and software company with offices in Sydney, Melbourne and Vietnam. We are committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. What we collect
We may collect personal information including your name, company, email address, phone number and the contents of enquiries you submit through this website, as well as information necessary to deliver contracted services to clients.
3. How we use it
We use personal information to respond to enquiries, deliver and support our services, manage client relationships, meet legal obligations and improve our website. We do not sell personal information.
4. Storage and security
We store information in secured systems with access controls including multi-factor authentication and least-privilege access. Where service delivery involves our Vietnam development centre, access is governed by Techist's security and compliance controls.
5. Disclosure
We may disclose personal information to trusted service providers who assist us in operating our business, and where required by law. These may include our service management, monitoring, backup and email platforms. Where service delivery involves our Vietnam development centre, access is limited and governed by Techist’s security controls.
6. Access and correction
You may request access to, or correction of, the personal information we hold about you by contacting us at admin@techist.com.au [confirm email].
7. Cookies and analytics
This website uses only the cookies necessary for it to function. No advertising trackers are used. If analytics tools are added in future, this policy will be updated to describe them.
8. Complaints and contact
If you have a concern about how we have handled your personal information, contact us first. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).